Items should be returned new, unused, unwashed and unaltered condition as well as non-sale items with all garment tags still attached. Returns that are damaged, soiled or altered are not accepted and will be sent back to the customer. The buyer bears the cost of shipping the item back to us.
All returns will be processed by the Returns Department, up to 5 working days from the date we receive the parcel.
All returns must be posted within 14 days of receiving your order along.
If the item requested is not available in stock, we will have to give you a voucher code which the same value credit as the returned item.
MC Vogue is not liable for any item purchased from a third-party merchant and wholesale merchant.
We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met. For returns and exchanges, customers are advised to firstname.lastname@example.org quoting the order number